I have made sure there is a firewall rule for MSN and I have run the Escargot troubleshooter, it has no warnings, all connections to the servers are successful.
Thanks in advance.
Should probably give you some info too:
MSN: 7.5 (Escargot patched)
Windows 10
This might not be your problem, but on the login screen, click ā(Forget Me)ā. The pre-patched has a bug with typing in your password if it was āRemember my Passwordā'd.
Other than that, are you sure youāve got the right password?
Good to know Iām not the only one. Same thing happened for me, I even tried āāforget the infoāā and it still does it. I donāt get it, please help.
Same happening here as well as to the friend I was chatting with. We got disconnected and canāt get back on. Password reset didnāt fix, neither did Forget Me. MSN 7.5 w/ Windows 10.
Bumping up this thread because I have a problem with this error as well. However, something interesting and different is happening on my end that I feel is enough cause for this bump.
I have a patched (or should be patched, but Iāll get to that in a moment) WLM 8.5 on Vista Home Basic SP2 installed, and I get this exact same error (same with WLM 8.1). Two things that might be of interest here are 1) that I can still use 7.5 on Windows 10 and XP with no problem (Iāve actually got it running right now on Win10), 2) I know my password is correct, and 3) this screenshot that concerns me:
That display picture is the one I have for my Microsoft account, not my Escargot account (which, yes, is the same email but with a different password; and no, I have not tried to log in with my Microsoft credentials just in case). I have installed a āpatchedā version (hex editor data for msnmsgr.exe can prove that), and I am online (Iām actually typing this on Vista via SeaMonkey), so all I can say at this point is WTF is going on here?
See if you get a 404 error/blank page (whatās expected), a certificate error, or a ācanāt connectā error. If itās a certificate error, the details of what itās complaining about may be helpful and would be the problem that needs solving.
The display picture shown on the sign in screen is grabbed from a local cache based on the email address, so if this machine has ever been able to save your display picture to that cache, it will still show it now when you type in your address. It doesnāt grab the display picture from the server pre-sign in.
Yep, Messenger wonāt work if that canāt connect.
As a next step, choose Tools, Internet Options, Advanced tab, and at the bottom of the list, make sure āUse SSL 2.0ā and āUse SSL 3.0ā are not selected. Then make sure āUse TLS 1.0ā is selected. Assuming you had to make changes, you can then try to load the page again, and if that works now, try Messenger.