Wierd glitch with LG ULTRAWIDE moniter

Technology
1

so I bought this LG monitor last week and it is “fine” but it has a weird glitch that Windows only lets me go up to 49hrz when the monitor supports 100hrz is there a fix

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2

Try updating your display drivers

3

i did the intel UHD graphics are on the newest version

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4

While it may support the resolution, it may not be compatible with having that resolution, along with a higher refresh rate. To make sure, either check the Intel Graphics Control Panel, or:

  1. Go to the advanced display settings, and press “Display adapter properties for Display X” (the “X” should be a number, if you have 1 monitor connected it should say 1. I know you’re using Windows 11, so the layout may be slightly different. You need to look for this window.
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  2. Press “List All Modes”
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  3. Look to see if there is an option which matches your max refresh rate and resolution. If not, it’s what i expected (Mentioned at the start). If that’s the case, Scroll until you can find a downscaled resolution that allows for the higher refresh rate, otherwise, you may have to deal with the low refresh rate.

Also, where was this monitor purchased, and was it refurbished?

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5

I don’t think it’s been asked yet, but what plug/interface are you using to attach the monitor?

We’d need to know more specs of the rest of the hardware to be sure, but I would suspect that you might be using HDMI 1.x, and you will probably need to use DisplayPort to get higher a res/refresh.

Some references I found:

6

I’m using hdmi

7

It was not refurbished and I bought it new last week

8

did my instructions do anything?
And where was it bought from

9

Best Buy and I’m not at my off I’ll do it when I get there

10

Plug out HDMI cable and plug back if you did not try this method yet :stuck_out_tongue: No joke, sometimes my monitor only shows max 60 Hz until if I not replug the cable :stuck_out_tongue:

Also you should check your HDMI/DP port version. For instance my super 2017 HP laptop can’t manage 144 Hz on my ultrawide monitor only just 45-50 Hz but my main computer or Mac does. This because HDMI/DP version. The cable also has version number.

11

thanks when i checked it said 1440p 50 hertz so I’m pretty sure the igpu only goes that far

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