Hi there. I installed MSN 2001 on my computer—I really wish I hadn’t. I tried to uninstall it, but I got an “Access Denied” error, and I don’t know how to remove it. I even tried messing with its files, but the same thing happened. I also tried to update it by installing WLM, thinking it would perform an update, but instead, I ended up with two versions—I don’t know how that happened. I’m using Windows 10; please help.
You mean MSN Messenger? If so, try updating it and then uninstalling it
I did it, but it didn't work.
By “MSN 2001” do you instead mean Messenger 4?
To usually uninstall such a version, you would need to run the BLC.Remove inf section in msmsgs.inf.
This is usually done by the system itself when trying to uninstall something.
Please ensure the msmsgs.inf file exists in the Messenger installation directory and then try rundll32 advpack.dll,LaunchINFSection msmsgs.inf,BLC.Remove in the directory Messenger 1 to 4 is installed in. You will want to run this command as administrator.
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thank you
It says it isn’t installed on this computer, but I checked the Control Panel and it is installed. I tried again but it didn’t work; I also did everything you suggested—including running it as an administrator—but nothing worked.
I even ran the shortcut, but it says it has actually been deleted.
Messenger is not installed on this computer usually means that that HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService (or HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\MessengerService for 32-bit rundll32) is missing the InstallationDirectory value. You might want to add this key as a REG_SZ with the value to the Messenger directory.
If you just want to remove it from the Uninstall or Change a program menu, you can delete the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MSMSGS key. That should remove it from that list?