Escargot won't work under Windows XP SP3


#1

Escargot MSN Messenger 7.5 prepatched version doesn’t work under Windows XP SP3.

Root Certificates are activated. (see image below)

Also, I run the troubleshooter.

Thank you for your support.


#2

you have internet explorer 8 installed ?


#3

Thank you for replying that fast.

No, I do not, because it’s a almost clean install of Windows XP.

I am going to install it.


#4

IE 8, TLS 1.0 enabled, SSL 2 disabled, 3 enabled, if i remember.


#5

It looks like there is no luck.


#6

SP3?
it worked on a laptop from 2004 (but that was with Windows Messenger 4.7.0105)


#7

Yes, I have SP3.

I’ve had this problem for a long
time and I’ve been tying to fix it by my self, without success.

I have had it in a 2004 Acer laptop and on this
computer, running XP. On Vista and 7 it works great.
It usually worked months ago in XP, but suddenly it stopped working.

Thank you for your time,
Carlos_A


#8

wait, you want to use 7.x? you need the cerficate that m1.escargot.log1p.xyz uses


#9

After installing more Windows XP updates that I had not installes (and rebooting) it worked!

Thanks you two a LOT for your advice!

I had been chasing this problem for a long time now and I am very happy about being able to solve the problem. I am amazed with the helpful the MessengerGeek community is. Lots of other communitys are much worse than this.

Thank you a bunch,
Carlos_A


#10

Welcome then. You’ll have a great time here.


#11

What updates do you install? I’m having the same problem.


#12

You have to check the Root Certificates Update on the “Add or remove Windows components” option on “Add or remove programs”


#13

I am not sure, but since yesterday afternoon it doesn’t work (again).

I think it was a casualty because it also worked in a Windows XP with IE 6, but then it stopped working in both (it says my account doesn’t exist, but it works on Vista).