Error 80048821 when trying to login to Escargot MSN

I think the server is having some difficulties right now. PNG @valtron :smile:

Still having issues over here as well, been down for about two hours

Now it’s working for me, took me about 30 minutes to log in.

Just got back in, was signed out for nearly 3 hours but all of a sudden it worked

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Bumping up this thread because I have a problem with this error as well. However, something interesting and different is happening on my end that I feel is enough cause for this bump.

I have a patched (or should be patched, but I’ll get to that in a moment) WLM 8.5 on Vista Home Basic SP2 installed, and I get this exact same error (same with WLM 8.1). Two things that might be of interest here are 1) that I can still use 7.5 on Windows 10 and XP with no problem (I’ve actually got it running right now on Win10), 2) I know my password is correct, and 3) this screenshot that concerns me:

That display picture is the one I have for my Microsoft account, not my Escargot account (which, yes, is the same email but with a different password; and no, I have not tried to log in with my Microsoft credentials just in case). I have installed a “patched” version (hex editor data for msnmsgr.exe can prove that), and I am online (I’m actually typing this on Vista via SeaMonkey), so all I can say at this point is WTF is going on here?

Since already tried other things, open up Internet Explorer and try going to:
https://m1.escargot.log1p.xyz

See if you get a 404 error/blank page (what’s expected), a certificate error, or a “can’t connect” error. If it’s a certificate error, the details of what it’s complaining about may be helpful and would be the problem that needs solving.

The display picture shown on the sign in screen is grabbed from a local cache based on the email address, so if this machine has ever been able to save your display picture to that cache, it will still show it now when you type in your address. It doesn’t grab the display picture from the server pre-sign in.

I’m gonna say that’s a bad thing…?

Yep, Messenger won’t work if that can’t connect.

As a next step, choose Tools, Internet Options, Advanced tab, and at the bottom of the list, make sure ‘Use SSL 2.0’ and ‘Use SSL 3.0’ are not selected. Then make sure ‘Use TLS 1.0’ is selected. Assuming you had to make changes, you can then try to load the page again, and if that works now, try Messenger.

Hurrah! It works!! Thank you so much!

That’s great to hear, you are very welcome, and thanks for following up :blush:

Where is the button “forget me”? pls help

image

I tried all these solutions, but I still can’t login. Any other idea?

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I don’t even have “Use SSL 2.0” - only for version 3.0. I have Internet Explorer 11 installed on Windows 10. I only have Chrome as default browser since I hate Internet Explorer.

Everything about MSN is allowed in Windows Firewall. If I add the link as trusted in Kaspersky Free Antivirus in the Web Anti-Virus settings, the website just loads and loads and loads for maybe 2 minutes. After that it ends up showing a 404 page. If I disable Web Anti-Virus completely, the page returns as 404 immediately.

What to do?

That’s what’s supposed to happen. Try logging into MSN now.

It shouldn’t? The issue still remains since I can’t access the web server as mentioned in the image in my previous post.

The messenger server doesn’t need a webpage. it just needs to be connected. try signing into messenger.

I know that it dosen’t need a website. But if I can’t even connect to the server through Internet Explorer, then MSN can’t connect to the server either, since MSN uses Internet Explorer as source… or something like that. TReKIE was talking about in his first and second post in this thread. Link to his first post here: Error 80048821 when trying to login to Escargot MSN - #13 by TReKiE

the last screenshot you gave us to look at shows a 404 from the server. that means it’s connected that you are looking at a server domain. you should be fine to sign in. it doesn’t necessarily mean that you would be able to sign in easily. if you are getting a wrong password error then please refer to this topic.

Thank you, but the problem remain, even if I followed that guide for both Windows 10 and Windows XP. MSN 8.5 failed to connect on both operating systems (even if I know that version 8.5 dosen’t work on Windows XP, according to this forum).

The same issue remained on Windows XP after several attempts and minutes. After that, I installed version 8.1 of MSN and got the same problem despite numerous attempts (I gave up after over 50 attempts) and several minutes.

I am using the pre-patched versions of MSN.