Can't start the conversation window

Messenger Support
1

Problem description:
When I click in a contact the messenger start loading, don’t open the chat window and closes the program.
Error code/error message:

What has been tried so far:

Messenger version: WLM 8.5

Windows version: Windows 10

1 Like
2

hey welcome to community, about your problem, windows 10 is not good with old programs, you have some computer with windows 7?

3

Excuse me, WLM 8.5 works perfectly for me

4

so what the problem of he?

5

idk

6

WLM 8.5 works 100% with windows 10

7

I and another get this problem as well.

On some computers it works, on others it quits. Why?

8

Oh we fixed it by adding each others emails (after deleting original contacts fully) and then signing out and signing back in again- then the contacts online status was shown (the person logo next to contacts name turned green) & we were able to message each other.

Hope that helps!

1 Like